Shipping & Delivery
Subject to clause 16 [Terms & Conditions], we accept order(s) for delivery at physical address (s) with building name, nearest landmark, street name, hotels and accommodation address, which is situated at United Arab Emirates, Kingdom of Saudi Arabia, Oman, Bahrain and Kuwait. No delivery to PO box.
If you have any further questions on shipping please CONTACT US.
Within 3-4 Weeks* working Days
Deliveries will be processed as soon as the order information is verified, we will do our best to deliver your order as fast as possible. This is subject to payment confirmation and correct delivery address details provided by the customer.
* Please note that any order submitted on the site after 5.00 pm UAE time (GMT +4) would be considered for processing on the next working day. (We work from Sunday to Thursday, 9.00 am to 7.00 pm, excluding UAE public holidays)
Shipping is FREE for UAE orders over AED.2000 & above.
To get shipping cost for products online: Add the product(s) to your cart, then checkout. In the checkout page, when you will the fill the shipping details & confirm, you will get the shipping cost.
Customs, Duties and Taxes
Customs fees, import duties, taxes and other charges to the shipment may vary in orders. Oasis Enterprises has no control over these charges and cannot provide any estimates for fees expected. If you have any issues getting an estimation please CONTACT US.
We have currently tied up with Fedex to deliver your shipments safely, securely and on time. We may use other method for shipments to deliver on time, in case it is needed.
Track Your Orders
You can always track your orders through the website, after logging-in. If we used an alternative shipping method, the tracking number will be sent to you as soon as your items are shipped.
Please note that products shipped and which may not comply with destination country’s standards, specifications and labeling requirements. The customer is solely responsible for determining if the product(s) can be legally imported into the country. In case the product can not be imported due to the legalities and the shipment is returned back to Oasis Enterprises the refund amount will be after deducting the entire shipment cost.
Self Pick-up from Warehouse
If you want to pick-up your items yourself from our Dubai warehouse. Here is what you should know. At the time of checking-out, please check the self pick-up box and proceed for payment.
Once your order is confirmed. Here's what happens next:
- You'll receive an email when your order is ready to be collected.
- Head to warehouse collection point with a copy of the email along with your emirates ID or Passport.
Please note that international shipments are subject to inspections by the customs authorities. Any information about your products contained therein may be provided to customs authorities as part of the customs clearance procedures.
In case of any queries, please feel free to contact us or call on +9714 2821337.
We will try our utmost to provide an extremely satisfying ordering and delivery process to our online customers, but orders may get delayed due to below circumstances
- Shipping address provided is incorrect.
- Order is pending a credit approval and fraud verification.
- Force Majeure
- Delay caused by the courier and beyond the control of Oasis Enterprises